Working with Remote Employees

Let’s Talk Business Managing Your Business Working with Remote Employees

  • Post
    Alex T
    Participant
    Times are changing and it seems like more and more companies are working with remote employees. I was wondering how it was working with employees remotely? Does it cause any issues when it comes to morale? Is it easier compared to the traditional in-office model? What are your thoughts on this topic?
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Viewing 6 replies - 1 through 6 (of 6 total)
  • Replies
    Joel Slatis
    Keymaster
    We actually use remote employees at Timesheets.com since we have customers around the world. There are definitely advantages to using them. It saves money in many different areas of the business, and employees save commutes. As for morale, I don’t see that it’s suffered at all. Employees converse in a group channel on Slack where it’s okay to say random things, share stories or make the occasional wisecrack. They also like to say when they are are coming or going, which has proven very useful for making sure phones are staffed.

    The good news is that you can hire one and try it out before expanding. No need to hire a bunch at once.

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    Colleen bail
    Participant
    I agree with Joel, the smaller the better! You can start to get the feel of how it works when you are working with someone digitally then you can slowly expand. It also offers you a wider variety of employee options since you are no longer limited to the local area. You might find someone you didn’t realize you needed for your company in a place you didn’t expect.
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    Alex T
    Participant
    I ended up just hiring one employee to assist me so I can see how it goes. It is a change not actually seeing them every day but communications through other methods just feel like they are doing tasks in a cube that I can’t see. I think I may like this better because I have more constant contact with them and they are literally an instant message away.
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    Akshay M
    Participant
    The right tools and technologies are essential but only take you so far. Setting the right behaviour within your culture is a low-cost-high-return activity you can start today to boost engagement and productivity.

    Collaboration best practices are critical to help remote workers and managers be successful.

    • Consider the employee journey – When we talk about experience, it’s about making sure you’re promoting a talent first environment. Where your decisions are based on people—bringing out the full potential of every employee to deliver value for our business and our customers. So, put yourself in the employee’s shoes and make sure they have a seamless work experience.

    • Face-to-face meetings – Managers should schedule regular, in-person meetings with their direct reports even if they’re remote. For local team-members, one-on-one’s should remain in-person, and for geographically distributed teams, be sure you’re together in-person at least once-a-year and more when possible. This promotes stronger business relationships than digital-only meetings.

    • Cameras on during online conferencing – Seeing the faces of colleagues also helps to promote team bonding. This is especially important for remote workers who may feel isolated and disengaged if all their communications are with disembodied voices and they can’t pick up on non-verbal cues and expressions.

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    Colleen bail
    Participant
    I feel like we can relook at this question now and see if you decided to go to remote employees since everyone seems to be working remotely. I’m curious as to what you ended up doing?
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    J. Klien
    Participant
    Well I have been working remotely for about a year now and it seems like this is something they want to implement on a more permanent basis. It makes sense, the company saves money while still getting the same productivity. I know they are paying people less starting now using the reasoning of not commuting and being able to stay home so we are saving money. It’s an interesting tactic, but so far it seems my stay at home job is here to stay.
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